Privacy Policy

Last updated: 2025-01-01

This Privacy Policy describes how Sapient Artifice ("we", "us") collects, uses, and shares information when you use mage lab and related services (the "Service").

Information We Collect

• Information you provide such as account details, preferences, and support messages.
• Usage data such as device and app activity, diagnostics, and performance metrics.
• Third‑party data if you connect external platforms or services.

How We Use Information

• Operate, maintain, and improve the Service;
• Provide support and respond to inquiries;
• Personalize features and understand usage;
• Ensure security, prevent abuse, and comply with laws.

Sharing

We do not sell your personal information. We may share information with service providers that process data on our behalf, when required by law, or in connection with a business transfer.

Data Retention

We retain information for as long as necessary to provide the Service and for legitimate business purposes. You may request deletion where applicable.

Security

We use reasonable technical and organizational measures to protect information. However, no method of transmission or storage is completely secure.

Your Choices

• Access, update, or delete certain information in your account;
• Control integrations and permissions with connected services;
• Opt‑out of non‑essential communications.

International Transfers

Your information may be processed in countries other than your own. We take steps to ensure adequate protections as required by applicable laws.

Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes

We may update this Policy periodically. We will update the “Last updated” date when changes are made. Your continued use of the Service indicates acceptance of the revised Policy.

Contact

Questions about this Policy? Contact us at support@sapientartifice.com.